Terms of service
Overview
This website (the “Site”) is operated by Juliana Lovelace (“we”, “us”, “our”). By accessing or using the Site, or by purchasing any products from us, you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you may not use the Site or purchase our products.
Use of the Site
You may use this Site for personal, non-commercial purposes only.
By using the Site, you agree that you will not:
- Use the Site or its content for any unlawful or unauthorised purpose
- Copy, reproduce, duplicate, sell, resell, distribute, share, upload, or otherwise exploit any part of the Site or its content without our express written permission
- Attempt to bypass, disable, or interfere with security features or digital delivery systems
- Upload or transmit viruses, malware, or any other harmful code
- Use the Site in a way that infringes our rights or the rights of any third party
Any breach of these Terms may result in immediate suspension or termination of your access to the Site.
Email Subscriptions
If you subscribe to our newsletter or reader updates through forms or pop-ups on the Site, you consent to receive email communications from us, which may include news, updates, promotions, or special offers related to our books and products.
You may unsubscribe from these communications at any time by using the unsubscribe link included in our emails.
Intellectual Property & Permitted Use
All content made available on this Site — including but not limited to text, books, excerpts, audiobooks, images, cover designs, graphics, logos, downloads, and other materials — is owned by or licensed to us and is protected by copyright and other intellectual property laws.
Plain-English summary:
Buying a book or download gives you the right to read or listen to it for personal use only — not to copy, share, resell, upload, or distribute it in any form.
Purchasing or downloading content from this Site does not transfer ownership or intellectual property rights to you. You may not copy, reproduce, modify, distribute, publicly display, lend, share, upload, or create derivative works from our content without prior written permission, except where permitted by law.
Anti-Piracy & Enforcement
Unauthorised distribution, sharing, resale, or uploading of our content (including digital files, audiobooks, or scanned print material) is strictly prohibited.
We actively monitor for copyright infringement and may take appropriate action, including:
- Issuing takedown notices under applicable copyright laws
- Suspending or terminating access to the Site
- Pursuing legal remedies where necessary
- We reserve the right to suspend or terminate access to digital products, downloads, or customer accounts if we reasonably believe our content has been shared, distributed, or used in violation of these Terms.
Products & Sales
We sell digital products (including ebooks and audiobooks), print-on-demand books, and personalised items.
Product descriptions, pricing, and availability may change at any time without notice. We reserve the right to refuse, limit, or cancel orders at our discretion. If an order is cancelled after payment has been processed, a refund will be issued.
Digital Products
Digital products are delivered electronically. After purchase, you will receive access instructions by email or through a digital delivery service. Once delivered or made available for download, digital products are final sale, except where required by law.
You are responsible for downloading and saving your digital files after purchase. We recommend keeping a backup copy for your personal use.
It is the customer’s responsibility to ensure their device or reading software is compatible with the file formats provided.
Print-on-Demand & Personalised Items
Print books are produced on demand. Personalised items are custom-made.
These items are non-returnable. Refunds or replacements for damaged or defective items are handled in accordance with our Returns & Refunds Policy.
Payments
Payments are processed through approved payment providers displayed at checkout. By completing a purchase, you authorise us to charge the selected payment method for the full order amount.
If we believe a transaction is fraudulent or violates these Terms, we reserve the right to cancel or reverse the transaction.
Shipping & Delivery
Delivery methods and estimated timeframes are outlined in our Shipping & Delivery Policy. You are responsible for providing accurate delivery information. We are not responsible for delivery issues caused by incorrect or incomplete address details.
Third-Party Services
The Site may include links to third-party websites or use third-party services (such as payment processors, digital delivery platforms, or analytics providers). We are not responsible for the content, policies, or practices of third parties.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.
Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or expenses arising out of your breach of these Terms or misuse of the Site.
Consumer Law
Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot be excluded.
Changes to These Terms
We may update these Terms from time to time. The current version will always be posted on this page. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws applicable to our place of business.
Contact
If you have any questions about these Terms, please contact:
Email: contact@julianalovelace.com